Frequently Asked Questions

We have a well-defined refund policy in place that provides options if a student decides the class is not the right fit for them after attending a few sessions. Please see our Refunds - Theatre Classes section of our Payment and Refund Policy.

Yes, providing there is still space in the class, up to January 31st for classes which began in Sept/Oct and up to February 29th for classes which began in January.

Our age reference date for classes is December 31st. For example, a child turning 9 years old by December 31st is eligible for the 9-12 age group classes beginning in September. Some students may be best served in a class level either above or below their age. Please email Megan Piercey Monafu, OST’s Artistic Director, at megan@ost-eto.ca if you want advice on what class would best suit you or your child.

The second instalment is due on or before November 15th for classes which began in September and October and February 15th for classes which began in January. A reminder email will be sent out one week before the due date.

Yes, provided there is space in the class you wish to join. A price adjustment will be made if the price of the 2 classes differ.

Please see our Refunds - Theatre Classes section of our Payment and Refund Policy.

No, you will not be required to pay the second instalment if you choose to withdraw before its due date.

Classes will run as normal on the Friday of the long weekend but there will be no classes on the Saturday and Monday

There will be no classes on the Friday, Saturday and Monday.

Do not come to class if you are sick. If a student comes to class and is obviously ill, they will be asked to wait in the office while we phone their parents to pick them up.
If you have recently been sick and still have remaining symptoms (a lingering cough, runny nose), please wear a mask to class. If a student comes to class with mild symptoms, their teacher may ask them to put on a mask.
OST has a long history of being a community-minded place where everyone can belong and participate. We strive to have a kind space, one where everyone who is not currently sick is free to wear a mask or not wear a mask without judgement. We ask for your compassion towards others by respecting their health, and their choices.

We strive to offer need-based subsidies whenever possible. Please see our Subsidies and Other Payment Structures of our Payment and Refund Policy.

We hope to list our March Break camps by early December and Summer Camps by early March. To ensure you are among the first to hear about our camps we recommend subscribing to our newsletter.

No, there will be no regular classes over the March Break week.

Our classes for the upcoming sessions typically launch in late May and early June. To ensure you are among the first to hear about new and available classes throughout the year, we recommend subscribing to our newsletter.

Details about our individual coaching can be found at this link.

We are located on the 2nd floor of the Shenkman Arts Centre, 245 Centrum Blvd. in Orleans. If you are using the main entrance, you will find us in the back left corner, after the art gallery.

Currently, we do not have any touring shows available. However, we do provide engaging workshops for schools. For more information on our school workshops, please visit the following link.